SMS/ Text Messaging Privacy Policy Notice

When you interact with our VoIP messaging service, we collect:

Phone Numbers: Your mobile number and the recipient's number.

Message Content: The text, images, or media sent within the message.

Technical Metadata: Timestamps, delivery status, and carrier information.

We use this information solely to:

• Transmit and deliver your messages to the intended recipient.
• Maintain a history of your conversations.
• Troubleshoot delivery failures or technical glitches.
• Comply with anti-spam regulations and "Know Your Customer" (KYC) requirements.

We do not sell, rent, or share your phone number or messaging data with third parties for marketing purposes. Data sharing is limited to:

Aggregators and Carriers: We share data with mobile network operators strictly to facilitate the delivery of your SMS/MMS.

Legal Necessity: If required by law to comply with valid legal processes.

By providing your phone number and checking the opt-in box on our form fill, you consent to receive SMS messages from Simple Fix Home Repair and Renovation about business transactions, appointments and photo requests. Messaging frequency may vary. Message and data rates may apply. You can opt-out at any time by texting STOP. For assistance, text HELP.

All contract signers agree to receive text messages during the time the project is active, including planning, and will be retained as a financial record, which is required to be held for a minimum of 7 years according to 46 PA Code 15.57